When plans change.

Contact TIPS RESERVTION INC

Contact us about a booking we arranged, our service or money we received. Use the change and refund form or call the number on this site. We review our part of the transaction and coordinate with the identified issuer or carrier where its action is needed. Their involvement does not remove our own obligations.

A support, refund, privacy or complaint message is not sold as a new flight lead.

What to include

• Your name, contact number and inquiry or booking reference.
• The itinerary, travel date and the action you request.
• A brief description of the issue and any payment receipt, with sensitive card or bank details removed.

A message is not confirmation that a ticket was changed or cancelled. For urgent travel, call and ask for explicit confirmation of the action taken.

Ticket value and separate service fees

Airfare, carrier charges and a separately charged agency or ticketing fee must be identified individually. Applicable fare conditions, supplier terms and law determine treatment of ticket value. Each separately disclosed service fee has its own terms, subject to applicable law; we do not treat every fee as automatically non-refundable.

The recipient of a payment and the party processing its refund must be identified. We explain amounts, deductions and status for the part within our responsibility, and coordinate supplier-dependent steps where needed.

Cancelled or unprovided services

When transportation or travel services are cancelled, the passenger is not at fault and has not cancelled contrary to clearly disclosed and agreed conditions, sums paid to a seller for services not provided are subject to the applicable prompt-refund obligations. Supplier-remittance and supplier-default provisions may affect who holds the funds and the required supporting records. Statutory rights take priority over a conflicting policy.

We do not make every refund conditional on a customer first filing a request where the law requires an automatic refund.

Status, records and other remedies

We explain what has been requested, which business must take the next action and what information is needed. We do not promise a fixed amount or processing time before reviewing the circumstances. Keep written confirmations and receipts.

See traveler protection for California TCRF eligibility and official claims resources. An inquiry to us does not extend an external claim deadline. Nothing in this policy excludes non-waivable consumer rights.